Contact us


Fältcom headquarters

Postal address:
Fält Communications AB
Vasagatan 23
903 29 UMEÅ, Sweden

Visiting address: 
Fältcom
Västra Norrlandsgatan 17, Umeå

Phone: +46 (0)90 18 39 00
Fax: +46 (0)90 18 39 29

General information: info@faltcom.com
Sales: sales@faltcom.com
Financial matters/invoices: finance@faltcom.com

Sales office in the U.K.

Fält Communications Ltd.
1010 Cambourne Business Park
Cambridge, CB23 6DP
UK

Phone: +44 (0)1223 597 944
E-mail: sales.uk@faltcom.com

Support

Our knowledgeable support team is on hand to help you as a user of our products. We offer support to customers who have signed support agreements with Fältcom for the MIIPS Platform with accessories. Contact your operating representative for more information about what is included in your particular support agreement. For customers without support agreements, support requests are handled via e-mail on a first come, first served basis.

Support for MIIPS C hardware with accessories
Contact information:
Phone: +46 (0)90 18 39 28
Weekdays: 8 a.m. – 5 p.m. CET
E-mail: support.m2m@faltcom.se

Be prepared to provide the agreement number and mac address of your device.

Support for elevator products
Support for elevator products is primarily handled by your local supplier.

Fältcom is available for secondary support.
Contact information:
Phone: +46 (0)90 18 39 27
Weekdays: 8 a.m. – 5 p.m. CET
E-mail: support.liftphones@faltcom.se

Be prepared to provide the serial number/model number of your device.